Support

Returns & Exchanges

Returns and exchanges are accepted only where there is an error with the order supplied by Scented Mile.

Eligibility

Returns and exchanges are accepted only where there is an error with the order supplied by Scented Mile.

How to report an issue

Message Scented Mile on WhatsApp with the order details and a photograph of what arrived.

Keep the packaging and the outer box until the matter is resolved.

Refund method and reporting window

Not yet published. The supplied policy documents conflict on this point, and Scented Mile will not state a figure it has not confirmed.

·Refund method and reporting window are not published here. The supplied policy documents disagree on these points, and this text is editable in the policy data so it can be corrected without touching the site.